About WDC Facility Services

WDC Facility Services is a commercial cleaning company helping businesses maintain clean, hygienic and professionally presented workplaces.

11+ Years in business

       Fully insured & compliant

Melbourne Suburbs Served
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Expert Cleaners
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Repeat Clients
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Years in Business
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Who We Are & What We Do

What Type of Cleaning Company Is WDC Facility Services?

WDC Facility Services is a specialist commercial cleaning provider for businesses, facilities and managed properties.

We do not treat every property as though it has the same cleaning needs. A medical clinic requires different procedures from a warehouse. A school has different priorities from an office, gym or retail store.

  • Reception areas and waiting rooms
  • Offices, workstations and meeting rooms
  • Commercial kitchens and staff kitchens
  • Bathrooms, washrooms and change rooms
  • Hard floors, carpets and tiled surfaces
  • Windows, glass doors and partitions
  • High-touch surfaces and shared equipment
  • Warehouses, loading areas and industrial floors
  • Lobbies, corridors and shared property areas
  • Outdoor commercial areas

Our Mission, Vision & Story

Built on reliability, consistency and genuine care

Since 2015, WDC Facility Services has helped businesses across Melbourne and Sydney maintain clean, safe and professionally presented workplaces through dependable service, clear communication and ongoing support.

Our Mission

To deliver reliable, high-quality commercial cleaning that keeps workplaces clean, hygienic and ready for staff, customers and visitors. We support every service with clear communication, trained cleaners and accountable quality control.

Our Vision

To become a trusted commercial cleaning partner for businesses across Melbourne and Sydney by maintaining consistent standards, understanding each site’s requirements and providing responsive support whenever clients need us.

Our Story

WDC Facility Services was founded in Melbourne in 2015 to provide businesses with more reliable commercial cleaning. From the beginning, our focus has been consistent service, clear communication and long-term client support.

We have since expanded our capabilities to support offices, medical facilities, schools, childcare centres, gyms, warehouses, retail properties, strata buildings and industrial sites across Melbourne and Sydney.

Our Commercial Cleaning Experience

11 years cleaning every kind of commercial space

From single offices to multi-site facilities, our teams understand the specific cleaning and hygiene requirements of each industry we serve.

Offices

Medical & Clinics

Schools & Childcare

Gyms & Fitness

Warehouses

Retail Spaces

Strata & Common Areas

Industrial Sites

jack xiao, ceo of wdc facility services

Our Founder

Meet Jack, Founder of WDC Facility Services

Jack founded WDC Facility Services and continues to guide the company’s service standards, client support and operational approach.

His focus is not limited to how a property looks immediately after cleaning. He also considers whether the agreed tasks are completed consistently, whether concerns are handled properly and whether the service supports the client’s daily operations.

Under Jack’s leadership, WDC has developed around four core principles:

  1. Complete the agreed work properly.
  2. Communicate clearly with the client.
  3. Maintain consistent standards over time.
  4. Provide support when an issue needs attention.

Jack Xiao

Founder & Managing Director, WDC Facility Services

Our Cleaning Standards

How Does WDC Maintain Consistent Cleaning Standards?

WDC maintains consistent cleaning standards through site-specific checklists, documented routines, suitable products, quality checks and clear reporting. Every cleaning plan is based on the property, agreed task scope, service frequency and operating requirements.

Site Checklists

Each property receives a checklist covering the agreed rooms, surfaces, tasks and cleaning frequencies. This gives cleaners a clear scope and helps reduce missed areas.

Detailed Area Cleaning

Bathrooms, kitchens, reception areas, workstations, floors, bins and high-touch surfaces are cleaned according to the agreed site plan rather than a generic routine.

Suitable Products and Equipment

We select commercial cleaning products and equipment according to the surface, property type and required outcome. Eco-friendly products are used where they are suitable for the site and cleaning task.

Documented Cleaning Routines

Cleaners follow defined task sequences and service schedules for daily, weekly and periodic cleaning. Repeatable routines help maintain the same standard across every visit.

Clear Issue Reporting

Access problems, damaged surfaces, low consumable supplies and areas requiring additional attention are reported to the relevant supervisor or client contact.

Quality Checks and Follow-Up

Cleaning performance is reviewed against the agreed scope. If a concern is identified, our team investigates the issue and arranges the appropriate follow-up action.

Quality Control & Site Supervision

How Does WDC Monitor Commercial Cleaning Quality?

WDC monitors cleaning performance through supervisor oversight, checklist reviews, site inspections and client feedback. These controls help identify missed tasks, maintain the agreed scope and resolve concerns before they become repeated problems.

01

A responsible supervisor monitors the cleaning team, site requirements and client communication. This creates a clear point of accountability for each commercial property.

02

Cleaning performance is reviewed against the agreed site checklist. Inspections can assess bathrooms, kitchens, floors, bins, workspaces and other included areas.

03

Reported concerns are reviewed to identify the cause and required solution. The team then completes the appropriate follow-up and records any necessary changes.

04

WDC reviews the cleaning plan as the property, staff numbers, operating hours or hygiene requirements change. This keeps the service aligned with the client’s current needs.

jack xiao shaking hand with client._1

Trained, Verified & Professional Cleaners

WDC Cleaners are Screened and Trained

WDC cleaners are verified, police-checked and trained for commercial cleaning environments. They follow site-specific procedures for cleaning, chemical handling, equipment use, security and professional conduct.

Safety, Insurance & Compliance

Fully insured, compliant and accountable

A professional commercial cleaner should protect your business as well as clean it. WDC is fully insured and operates to recognised safety and compliance standards.

Public Liability

Comprehensive public liability cover for every commercial site we service.

WorkCover Insured

Full WorkCover coverage protecting our staff and your business on site.

SWMS & Safety

Safe Work Method Statements and risk controls for compliant, hazard-aware cleaning.

Chemical Compliance

Correct handling, labelling and storage of cleaning chemicals to industry standards.

Client Reviews & Case Studies

Trusted by Melbourne businesses

Don’t take our word for it — here’s what facility and operations managers say about working with WDC.

Case Study - Corporate Office

From repeated complaints to zero in 30 days

A 120-staff Melbourne office was facing weekly hygiene complaints. We rebuilt their cleaning plan with checklists and a dedicated supervisor.

0

complaints / month

100%

checklist completion

Case Study - Medical Clinic

Hygiene-compliant cleaning for a busy clinic

A multi-room clinic needed infection-conscious cleaning around patient hours. We delivered a tailored after-hours routine.

5★

client rating

3 yrs

ongoing contract

FAQ

Frequently Asked Questions About WDC Facility Services

Find clear answers about our commercial cleaning services, schedules, service areas, cleaner screening and pricing.

What Types of Businesses Does WDC Work With?

WDC works with offices, medical facilities, schools, childcare centres, gyms, warehouses, retail properties, strata buildings and industrial sites. Each cleaning plan is adjusted to the property’s layout, operating hours and hygiene requirements.

WDC combines site-specific cleaning plans, verified cleaners, quality-control processes and responsive after-service support. Our focus is consistent cleaning that does not require clients to repeatedly report missed tasks or chase their cleaning provider.

WDC maintains quality through agreed cleaning scopes, site checklists, supervisor oversight, service reviews and client feedback. Reported concerns are reviewed and followed up so the cleaning plan continues to meet the property’s requirements.

WDC cleaners are verified, police-checked and trained for commercial environments. Their preparation can include cleaning procedures, chemical handling, equipment use, workplace safety, site access and professional conduct.